Our focus is helping conventional grocery retailers define and defend their in-store and online businesses by providing a comprehensive view of the market and converting current challenges into future opportunities.
Our strategic consulting services are designed for conventional grocery retailers who are navigating the complexities of both in-store and online competition.
By leveraging our extensive expertise,
we help retail organizations address and overcome the strategic challenges and information needs unique to their position in the market.
Our support for technology and solutions providers ranges from facilitating feedback on new concepts, to optimizing B2B sales and marketing efforts through increased visibility and appeal within the grocery sector.
Through sponsorship opportunities,
we offer industry exposure and association with thought-leading research that allows for more meaningful engagement with grocery retailers.
We supply essential context and perspective for CPGs and other suppliers competing for the emerging online segment of the business.
Drawing on data from consumer behavior in the marketplace and supplemented by secondary Brick Meets Clicks research, our reports aim to enhance — not replace — the category and/or SKU-level data available from
other sources.
Immediate Insights, Customized Guidance
Access our published eGcocery reports instantly to gain critical insights and stay ahead in the market. For deeper understanding and tailored advice, schedule a one-on-one consultation. Focus on your business's unique needs and ensure you’re equipped to make informed decisions.
Rapid, Focused Strategy Development
Accelerate your strategic planning with our expert guidance, designed to meet your business’s specific goals. Our approach is streamlined for efficiency—focusing on tight scopes and clear objectives, enabling quick adjustments without compromising insight quality.
Adaptable, Insightful Consulting Services
We offer flexible, insightful consulting that aligns with your timeline, providing strategies and insights tailored to propel your business forward. From pricing analysis to market forecast, benefit from our robust services designed to match your unique requirements.
Brick Meets Click exists to guide traditional grocers and their suppliers through the complexities of grocery retail and digital technology.
We bring a sense of clarity to the decision-making process, helping our clients evaluate and integrate the digital solution that fits them best.
We bring a unique blend of industry expertise, forward-looking analysis, and actionable solutions to help our clients navigate the challenges and opportunities presented by the digital transformation in grocery retail.
We provide a vantage point that reveals not just what is happening today, but also what lies ahead, enabling our clients to anticipate changes, adapt strategies, and achieve a competitive edge.
In 2011, Brick Meets Click emerged from a pivotal insight: The digital age was set to fundamentally transform the grocery industry. Co-founded by industry veterans Bill Bishop and Steve Bishop, our organization recognized early on the power of digital technology to expand consumer choices beyond local stores, signaling a new era where online and offline shopping converge.
Bill Bishop combined his extensive background in grocery retail and technology's impact on consumer habits, with Steve Bishop, who brought experience with digital disruption in the car-sharing industry, to lay the foundation for a company dedicated to guiding grocery retailers through digital transformation.
Named to celebrate the blending of traditional and digital retail, Brick Meets Click set forth with a mission to leverage analytical rigor with deep grocery industry knowledge. Our approach has been hands-on and collaborative from the start, focusing on real-world data to drive growth and innovation in the grocery sector.
By 2013, David Bishop joined the team as Research Lead, alongside Cindy Christian in pivotal support roles. Following Bill Bishop's retirement in 2022 and his subsequent passing, the leadership torch was passed on, with David Bishop taking a more prominent role in leading our research initiatives.
To be the premier source of objective and independent insights for grocery retailers, providing guidance on the integration of digital technology into their business models, and offering perspectives on consumer behavior related to grocery technology usage.
We are committed to assisting traditional grocers in refining, defining, and defending their in-store and online business by closely following how today’s customers are using technology and providing insights that help them navigate digital disruption and adapt their business to today’s grocery shoppers.
Deliver perspective that is informed by data and backed by our extensive expertise in grocery retail.
Challenge the conventional assumptions and interrogate insights to provide a clear path forward.
Create frameworks that make complex issues easier to understand and bring key factors into focus.
Empower clients with the knowledge, analysis, and frameworks necessary to make informed decisions.
Meet the innovators behind our success.
Partner & Co-founder
Steve is Partner and Co-Founder of Brick Meets Click. He delivers practical, executable strategic guidance that helps companies react effectively to the fast changing consumer and retail landscape. He focuses particularly on the importance of and nuance involved in achieving effective alignment between trade partners in an increasingly competitive marketplace.
Partner & Research Lead
As a Partner at Brick Meets Click, David manages our research and retailer benchmarking programs. The longest-running program started in 2010, and involves close collaboration with grocery retailers across the U.S. to survey shoppers about how they use various digital tools and communications to help them shop for products both online and in-store.
Senior Editor
Susan makes sure that our expertise can be understood clearly and quickly in our blogs, Lookouts, interviews, papers, and reports. Before joining Brick Meets Click, she translated retailing research projects into accessible reports for industry audiences for more than a decade.
Engage with our expert team to unlock the strategies that will propel your grocery business forward. Request a strategy session and accelerate your growth today.
Insight-driven advocacy for Grocery
retail success.
