This month Mark Fairhurst from Mercatus Technologies Inc, and David Bishop of Brick Meets Click change up the approach in their discussion of the March '24 results and reflect on what's changed since March '20 and the start pandemic.

Other topics include -

> What's changed in the online grocery business from a competitive standpoint?

> What's the focus for eGrocery going forward - growing sales or profitability?

> And why is it time for retailers to ask themselves "How sound is our strategy" and "How can we drive repeat purchase frequency"?

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Video Chapters

0:00 - Introduction

1:32 - Top-line eGrocery Sales: March 2024 Flat YoY

2:58 - Four Years of eGrocery Insights: Pre- and Post-pandemic

4:50 - eGrocery Detective: Using Customer Data to Solve the Case of the Missing Online Shoppers 

7:16 - How has the online grocery business changed from a competitive standpoint? 

10:15 - In the News: Kroger Pulling Back on Automated Facilities 

13:33 - In the News: Giant's Undisclosed 3rd-party Delivery Partner 

15:52 - What are some examples of areas where grocers are winning and some are struggling?

17:08 - Assessing Amazon's "Just Walk Out" Technology

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