October 30, 2019
How a software-based fulfillment platform for online grocery orders impacts profitability
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[Case Study] This independent analysis quantifies the dollar value togrocers of using a software-based online grocery fulfillment platformspecifically designed to reduce labor costs and drive higher sales byencouraging customers to buy more in each order.
The growing popularity of onlinegrocery has created a dilemma for grocers: They need to offer customersan online shopping option, but assembling those orders from single-order picklists – which is how most grocers begin their eGrocery journey – hurtsprofitability because it is very time and labor intensive.
The analysis delivers four key findings that address profitability, labor costs, average order value, and ROI.