EGROCERY PERFORMANCE BENCHMARKING

Benchmarking eGrocery’s Performance

This pivotal annual report dives deep into the performance metrics of the eGrocery sector, providing an unparalleled lens through which grocery retailers can measure their operations against industry standards and peers.

Using comprehensive ePOS data, the eGrocery Performance Benchmarking Report shines a light on the critical KPIs that matter most.

Benchmark Against Peers

Gain insights into how your operations compare to peers and industry standards.

Improvement Opportunities

Pinpoint specific areas where your eGrocery performance can be optimized for better results.

Strategize with Confidence

Use data-backed insights to inform your eGrocery strategies and make informed decisions that drive your business forward.

Strategic Consultation

Each subscription comes with a consultation session with one of our experts

Why the eGrocery Performance Benchmarking Report Is Essential

The eGrocery landscape is rapidly evolving, and staying ahead means not just keeping pace but setting the benchmark.

Benchmark Against Peers

Benchmark Against Peers

Know where you stand in the competitive landscape.

Identify Improvement Opportunities

Identify Improvement Opportunities

Discover areas for growth and enhancement.

Strategize with Confidence

Strategize with Confidence

Use data-backed insights to inform your eGrocery strategies.

eGrocery Performance Benchmarking Overview

The eGrocery landscape is rapidly evolving, and staying ahead means not just keeping pace but setting the benchmark. Our report covers:

egrocery performance benchmark 2023

Section 1

Background & Causal

eGrocerySales Share by Retail Format: Q3 ‘23

eGrocerySales Share in Supermarkets by Receiving Method: Q3 ’23

Composition of Participating Supermarket Banners

Comparison of Participating Supermarket Banners by Provider Configuration

Banner Availability on 3P Marketplaces

3P vs. 1P Product Pricing Gap

3P’s Share of Total eGrocerySales

Share of Stores Offering Pickup or Delivery Service

1PxICE Share of Stores Offering Pickup or Delivery Service

1P:ICE Share of Stores Offering Pickup or Delivery Service

Banner-Level Share of Stores Offering Pickup: ’22 vs. ’23

Banner-Level Share of Stores Offering Delivery: ’22 vs. ’23

Section 2

Sales

'23 Same-store eGrocery Sales Performance Comparison

Same-store eGrocery Sales Performance by Banner Compared to Composite: ’23 vs. ’22

eGrocery Sales Performance –Total U.S. & by Core Formats

eGrocery APSW Sales by Banner Compared to Composite: ’23

Receiving Method Sales Share 3Q23 vs. 3Q22 – Mass vs. Supermarket vs. Hard Discount

Receiving Method Sales Share ’22 vs. ’23 – Composite vs. 1PxICE vs. 1P:ICE

Pickup & Delivery Share of eGrocery Sales by Banner: ’23

Composite eGrocery APSW Sales by Service Configuration: ’23

Potential Impact of Adding Pickup to Delivery-only Stores

Banner-level Share of Stores by Service Configuration ’23

Banner-level APSW Sales by Service Configuration ’23

Share of Sales in Most Recent Period by Customer Birthday

Share of Sales in Most Recent Period by Customer Birthday & by Banner

Cumulative per-Customer Spend in Most Recent Period by Customer Birthday

Cumulative per-Customer Spend in Most Recent Period by Birthday & by Banner

Section 3

Orders

’23 Same-store eGrocery Order Performance Comparison

Same-store eGrocery Order Performance by Banner v. Composite: ’23 v. ’22

’23 Same-store eGrocery Order Frequency Performance Comparison

’23 Same-store eGrocery Order Frequency Performance by Banner

’23 eGrocery Orders APSW1 by Banner Compared to Composite

Share of Orders Received by Day of Week: ’22 vs. ’23

Share of Orders Received by Day of Week in ’23 by Banner

Order Frequency in Most Recent Period: Composite & by Customer Birthday

Order Frequency in Most Recent Period & Change vs. Last Year by Banner

Order Frequency by Customer Birthday Period in ’22 and ’23

Order Frequency for Most Recent Period by Customer Birthday & by Banner

Distribution of Order Frequency in Most Recent Period: ’22 vs. ’23

Distribution of Order Frequency in Most Recent Period 1 by Banner

Subscription Offers

Choose from flexible subscription options to suit your business needs.

Consultation Session

Consultation Session

Each subscription comes with a consultation session with one of our experts, allowing you to discuss the findings and how they apply to your specific context.

Priority Access

Priority Access

Be among the first to receive notice of new editions of the report, offering you early insights into emerging market dynamics.

Single Report Purchase

Unlock access to a valuable resource, providing eGrocery performance metrics specifically crafted for supermarket retailers.

Contact us

See how your KPIs compare

To access detailed insights and start benchmarking your eGrocery performance today, contact us for subscription details and pricing.